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Telecaller Full-time Job

4 months ago Transportation & Logistics Mumbai   95 views
Job Details

Tele caller :

Job Type : Full Time

Qualification : HSC/Graduation/Post Graduation

Gender :- Female

Experience : 0-1 Years

Location : Hiranandani Estate, Thane

Salary : As Per Industry Standard/Negotiable

Technical Qualification:

 Basics

 Internet Application Knowledge

 Ms Office

Inbound Responsibilities-

 Handle inbound calls for solving customer quires.

 Maintaining good customer relationships, excellent communicator and have

superior people skills.

 Ability to handle multiple tasks simultaneously in an organized way.

 Take a feedback from customer after taking company services.

 Well-organized and responsible with work.

Outbound Responsibilities-

 Contact potential or existing customers to inform them about a product or

service using scripts.

 Making outbound calls for client support.

 Identifying, & generating new business and generating additional business

from existing customer.

 Tele Caller Executive, Tele Sale Marketing, Customer Support Executive.

 Candidate should have good convincing skills.

 Establish and maintain relationship with clients.

 Follow up on the provided databank.

 Enter and update customer information in the database.

 Ability to work cooperatively and effectively in both an individual and team

environment with minimal supervision.

SKILS-

 Strong communication skills in all forms including written, oral, email and

telephone.

 Maintaining database with updated status and reports & understand the

customer needs.

 Have positive attitude, enjoy taking calls & zeal for sales.

 Basic computer knowledge. (MS. Office- Word, Excel & PowerPoint).

 Effective listening skills to gauge customers requirement.

 Fluency in speaking with clients.

 Good command over language (Hindi / Marathi & English)

Company Description
Any trading industry is utterly dependent on vehicle services. These vehicles are really efficient to transfer or supply products from one place to another. Keeping the increasing demand of vehicles, for industrial purposes, in mind, Waykey has developed an on-demand vehicle service. We totally abide by all your requirements and business needs. With our website in your hand, booking a vehicle is just one click away.
We have developed such a service which will ensure the customers with the vehicles, according to the demand, coming to you. All you need to do is just book the most suitable vehicle from our huge range of selections and we will send your request to the nearest driver or vehicle owner.